Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

I have a mac 10.6 system when using firefox, I can no longer open attachments or downloads. I deleted firefox and reinstalled and it still doesn't work.

  • 1 réponse
  • 3 ont ce problème
  • 2 vues
  • Dernière réponse par cor-el

more options

When using firefox, I can no longer open attachments, pdf or downloads. A new window will open and it is blank. The only way to open an attachment or pdf is to shut down firefox and use safari. Everything works with safari so I can't understand what went wrong with firefox. I even download adobe reader thinking that would help. I then deleted my original firefox and re downloaded firefox again. It still doesn't work.

I am using a 10.6 operating system on my Mac.

When using firefox, I can no longer open attachments, pdf or downloads. A new window will open and it is blank. The only way to open an attachment or pdf is to shut down firefox and use safari. Everything works with safari so I can't understand what went wrong with firefox. I even download adobe reader thinking that would help. I then deleted my original firefox and re downloaded firefox again. It still doesn't work. I am using a 10.6 operating system on my Mac.

Toutes les réponses (1)

more options

Try to disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.

  • Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader

PDF files may also be found under another entry like Portable document.