Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I TRied to close firefox and the window popped up asking if i wanted to close all the open tabs, from there it froze and won't respond.

  • 1 réponse
  • 1 a ce problème
  • 2 vues
  • Dernière réponse par finitarry

GGAUSE
GGAUSE
more options

I can not click 'close tabs' i cannot click 'cancel' and i cannot even see the 'Help' option at the top of the screen. Its just a black screen, the 'close tabs' pop up and the Mac apple on the top bar of the computer that also says firefox but none of the other options are there. (File Edit View History etc. etc...) Also i can't force the app to quit and the computer says it can't restart or shut down until the app is closed.

I can not click 'close tabs' i cannot click 'cancel' and i cannot even see the 'Help' option at the top of the screen. Its just a black screen, the 'close tabs' pop up and the Mac apple on the top bar of the computer that also says firefox but none of the other options are there. (File Edit View History etc. etc...) Also i can't force the app to quit and the computer says it can't restart or shut down until the app is closed.

Toutes les réponses (1)

finitarry
finitarry
more options

https://support.mozilla.com/en-US/kb/Firefox%20hangs#w_hang-at-exit