Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

How do I force Firefox to complete a large download?

  • 1 réponse
  • 3 ont ce problème
  • 2 vues
  • Dernière réponse par cor-el

Drame22
Drame22
more options

I'm trying to download a Mount & Blade: Warband mod onto my computer. The file size is 319 MB, though this problem has happened many times before with much smaller downloads (ie, a document).

I would like to know how to force firefox to complete the download. Every time, even when I shut down everything but the download page itself, it completes about a third of the file, and then tells me it's downloaded like normal. When I try to open it, I get a message telling me it was incomplete, and to obtain a new copy from the owner.

I love Firefox, but this is really getting old. Especially where firefox tells me it's downloaded (an act of innocence is a sure sign of guilt!), but has really only completed it partially. The truly irritating bit is the fact that I can't refresh or restart the download. Firefox says it's completed, so I have to start completely over by deleting the original file and going back to the download site. Needless to say, this is time-consuming, and I'm not getting anywhere.

Any help is appreciated.

I'm trying to download a Mount & Blade: Warband mod onto my computer. The file size is 319 MB, though this problem has happened many times before with much smaller downloads (ie, a document). I would like to know how to force firefox to complete the download. Every time, even when I shut down everything but the download page itself, it completes about a third of the file, and then tells me it's downloaded like normal. When I try to open it, I get a message telling me it was incomplete, and to obtain a new copy from the owner. I love Firefox, but this is really getting old. Especially where firefox tells me it's downloaded (an act of innocence is a sure sign of guilt!), but has really only completed it partially. The truly irritating bit is the fact that I can't refresh or restart the download. Firefox says it's completed, so I have to start completely over by deleting the original file and going back to the download site. Needless to say, this is time-consuming, and I'm not getting anywhere. Any help is appreciated.

Toutes les réponses (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try these steps:

  1. Move the old .part partial download and the final file without the .part that has size 0 to another location.
  2. Start a new download and pause it, don't close Firefox.
  3. Copy the two files (.part and 0 byte final) that you moved above back to the download location to replace the new files that were created.
  4. Resume the download in Firefox.

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See also: