Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

An add-on disappeared

  • 5 réponses
  • 1 a ce problème
  • 3 vues
  • Dernière réponse par liffeywater

more options

I'm using 17.0.1. AdBlock Plus has disappeared on me, and I can't find it. I tried reinstalling it, but that didn't work. I went to the extensions list, but all I get is a blank page. I already tried going into my profile folder and removing the extensions files so that they would be rebuilt upon restart, but that didn't fix my problem. I haven't installed anything new recently.

I'm using 17.0.1. AdBlock Plus has disappeared on me, and I can't find it. I tried reinstalling it, but that didn't work. I went to the extensions list, but all I get is a blank page. I already tried going into my profile folder and removing the extensions files so that they would be rebuilt upon restart, but that didn't fix my problem. I haven't installed anything new recently.

Solution choisie

Make sure that you select the Extensions tab if you open the about:addons page (Tools > Add-ons > Extensions)?

Did you also delete compatibility.ini ?

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to check if there is a compatibility update available.

If this hasn't helped then also try to delete the addons.sqlite file.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (5)

more options

Make sure that your not running Firefox in safemode.

To Quit Safemode

  • Firefox Menu - File > Exit.
more options

I'm definitely not in safe mode.

more options

So your localstore.rdf file may be corrupted

more options

Solution choisie

Make sure that you select the Extensions tab if you open the about:addons page (Tools > Add-ons > Extensions)?

Did you also delete compatibility.ini ?

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to check if there is a compatibility update available.

If this hasn't helped then also try to delete the addons.sqlite file.

Modifié le par cor-el

more options

I'd missed removing compatibility.ini before. Thank you very much.