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Firefox says I need to update, but it won't download adn install?

  • 8 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par cor-el

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Trying to update software for Firefox. Window says it is downloading but it won't connect to the update server.

Trying to update software for Firefox. Window says it is downloading but it won't connect to the update server.

Solution choisie

Download and save the Firefox installer to the desktop and start the installation with a double-click on the desktop icon.

You can find the latest Firefox release in all languages and for all Operating Systems here:

It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading files.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See:

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Toutes les réponses (8)

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Download and install Firefox from www.getfirefox.com to get the update.

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Downloaded 18.0.2 and it also would not install.What's happening? Thanks for the response anyway Tyler.

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Solution choisie

Download and save the Firefox installer to the desktop and start the installation with a double-click on the desktop icon.

You can find the latest Firefox release in all languages and for all Operating Systems here:

It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading files.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See:

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Do you get an error message?

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No, it just says it can't connect. Thanks

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Thanks Tyler. It worked.

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Can't gt firefox to download-- A box with a blue line across it keeps trying to find download server

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You can find the full version of the latest Firefox 22.0 release in all languages and for all Operating Systems here:

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps to install Firefox.