Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox gets stuck at startup from launching the program but doesn't by starting with launching a hyperlink

  • 3 réponses
  • 4 ont ce problème
  • 2 vues
  • Dernière réponse par falke_7

falke_7
falke_7
more options

if I launch FF by the desktop-button or from the start bar, it will be stuck immediately after the window is displayed. if I launch by clicking an hyperling e.g. in an e-mail, FF works correctly, the same if launching as administrator. We tried several times to re-install FF also by deleting all profile data. java also has been deleted. Th problem doesn't disappear. FF also works correctly if starting it in a different accont on the computer. The problem started after having opened a hyperlink, where a advert popped up which I clicked off immediately. The problem occures also immediately after re-installing with unchanged factory settings.

if I launch FF by the desktop-button or from the start bar, it will be stuck immediately after the window is displayed. if I launch by clicking an hyperling e.g. in an e-mail, FF works correctly, the same if launching as administrator. We tried several times to re-install FF also by deleting all profile data. java also has been deleted. Th problem doesn't disappear. FF also works correctly if starting it in a different accont on the computer. The problem started after having opened a hyperlink, where a advert popped up which I clicked off immediately. The problem occures also immediately after re-installing with unchanged factory settings.

Toutes les réponses (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to delete the current desktop icon and create a new icon to lunch Firefox in case there is a problem with this desktop shortcut.

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
falke_7
falke_7 Auteur de la question
more options

Thank you for your tip.

I deleted the desktop-link and made a new one by dragging from the firefox.exe file.

But the problem still exists.

Using FF in admin-mode is no good solution, because you always get asked, wether you want to let Firefox change your system.

Is there another possible solution?

falke_7
falke_7 Auteur de la question
more options

I tried another way: I put any www-link (our homepage) as launching link on the desktop. The hanging is the same.

But if I start with a hyperlink in an Outook-e-mail, everything works correctly. What's the difference?

Can anybody help me?

Modifié le par falke_7