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When are you guys going to FIX the crashes on videos ???? I'm going back to ie as much as i hate it !

  • 2 réponses
  • 1 a ce problème
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  • Dernière réponse par cor-el

hitekcwby
hitekcwby
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I'm starting to dislike Firefox...Constant crashes on any video or online conference, going back ti iE as much as I hate it, IT doesn't CRASH !

I'm starting to dislike Firefox...Constant crashes on any video or online conference, going back ti iE as much as I hate it, IT doesn't CRASH !

Toutes les réponses (2)

smo
smo
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.

  1. Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.

Thank you for your cooperation!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin