Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Many website don't display properly

  • 1 réponse
  • 10 ont ce problème
  • 6 vues
  • Dernière réponse par cor-el

gurtner
gurtner
more options

Dear Sir or Madam,

I just bought a new Samsung 900x notebook, with Windows 8. I installed the Firefox 21.0 version. Many websites (Youtube, Gmail,...) do not appear properly on the screen. For instance, Gmail suggests me to display the "html page", suitable for low connections. However, I have a high speed connection.

I've never seen such problems on a computer. Do you have other reports on such computers or with windows 8?

I don't know whether the problem is the computer, Windows 8 or Firefox.

Thank you for your input.

Nicolas Gurtner

Dear Sir or Madam, I just bought a new Samsung 900x notebook, with Windows 8. I installed the Firefox 21.0 version. Many websites (Youtube, Gmail,...) do not appear properly on the screen. For instance, Gmail suggests me to display the "html page", suitable for low connections. However, I have a high speed connection. I've never seen such problems on a computer. Do you have other reports on such computers or with windows 8? I don't know whether the problem is the computer, Windows 8 or Firefox. Thank you for your input. Nicolas Gurtner

Toutes les réponses (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.