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Websites and youtube videos are crashing very often, what is the solution for this?

  • 1 réponse
  • 5 ont ce problème
  • 3 vues
  • Dernière réponse par the-edmeister

Thiravidaselvam
Thiravidaselvam
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From the day since i bought my computer (2 years) , everything in my computer is working good but Firefox is giving me alot problem. i have tried reinstalling firfox so many times but doesn't work. I also have tried removing virus. The website i trying to visit is loading very slow and in will crash , plus when i play youtube video, it automatically crashes it self. I dont have this problem in other web browsers. Please reply me the solution urgently . thanks firefox.

by Selvam

From the day since i bought my computer (2 years) , everything in my computer is working good but Firefox is giving me alot problem. i have tried reinstalling firfox so many times but doesn't work. I also have tried removing virus. The website i trying to visit is loading very slow and in will crash , plus when i play youtube video, it automatically crashes it self. I dont have this problem in other web browsers. Please reply me the solution urgently . thanks firefox. by Selvam

Toutes les réponses (1)

the-edmeister
the-edmeister
  • Moderator
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.

  1. Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.