Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Updated Adobe, is version of Firefox uptodate now?

  • 3 réponses
  • 2 ont ce problème
  • 6 vues
  • Dernière réponse par JackieCote

JackieCote
JackieCote
more options

All of a sudden, I couldn't play games in FB; it told I didn't have the latest version of Adobe, so I installed Adobe 11. Now, it won't let me do a lot of things because it says there is something wrong with my browser. I didn't touch my browser and the weird thing is now I realize that Adobe usually updates by itself. Someone at work suggested I needed to install the latest version of Firefox, but it usually updates by itself also. Help me, please.

All of a sudden, I couldn't play games in FB; it told I didn't have the latest version of Adobe, so I installed Adobe 11. Now, it won't let me do a lot of things because it says there is something wrong with my browser. I didn't touch my browser and the weird thing is now I realize that Adobe usually updates by itself. Someone at work suggested I needed to install the latest version of Firefox, but it usually updates by itself also. Help me, please.

Solution choisie

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (3)

user633449
user633449
more options

Solution choisie

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

JackieCote
JackieCote Auteur de la question
more options

I don't think I am on the right Forefox screen, because I can't see Help anywhere on the screen.

JackieCote
JackieCote Auteur de la question
more options

Thank you very much!!!