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I can't download addons

  • 1 réponse
  • 8 ont ce problème
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  • Dernière réponse par Ed

bikerlad
bikerlad
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Firefox will not let me download addons. It says I have not got Firefox running but clearly I have. I have already downloaded some addons but now it won't let me add more.

I am using Android on a Nexus 7 tablet.

Firefox will not let me download addons. It says I have not got Firefox running but clearly I have. I have already downloaded some addons but now it won't let me add more. I am using Android on a Nexus 7 tablet.

Solution choisie

Hello,

Your support question was posted from the stock Android browser rather than from Firefox. Are you certain that you are not accidentally browsing using the stock browser rather than Firefox?

See here for instructions on setting Firefox as the default browser:

Make Firefox the default browser on Android

If this doesn't help then please make sure that you are using the latest version of Firefox (v22) update from the Play Store.

If that doesn't help then please try testing again using Firefox Beta (also in the Play Store).

I hope that helps. Let me know if not.

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Ed
Ed
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Solution choisie

Hello,

Your support question was posted from the stock Android browser rather than from Firefox. Are you certain that you are not accidentally browsing using the stock browser rather than Firefox?

See here for instructions on setting Firefox as the default browser:

Make Firefox the default browser on Android

If this doesn't help then please make sure that you are using the latest version of Firefox (v22) update from the Play Store.

If that doesn't help then please try testing again using Firefox Beta (also in the Play Store).

I hope that helps. Let me know if not.