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Ad keeps appearing in the bottom left corner of my screen - i don't want

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  • Dernière réponse par philipp

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An ad keeps appearing in the bottom left hand corner of my screen (often times it advertises the Mozilla version upgrade). It is causing problems while browsing, and also while i'm in my email account. How can i get rid of this ad ?????

An ad keeps appearing in the bottom left hand corner of my screen (often times it advertises the Mozilla version upgrade). It is causing problems while browsing, and also while i'm in my email account. How can i get rid of this ad ?????

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hello, this sounds like a problem possibly caused by adware or malware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

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