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What can I do to get Google + to show more than a blank page?

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Since Firefox was upgraded to v24 Google + just shows a blank page. When I click refresh the Google + page appears and shows posts but then goes blank. I've cleared the cache but this makes no difference.

Since Firefox was upgraded to v24 Google + just shows a blank page. When I click refresh the Google + page appears and shows posts but then goes blank. I've cleared the cache but this makes no difference.

Solution choisie

Could you also try Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference?

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Toutes les réponses (6)

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Clearing cache helps in many cases, but with Google, you might also need to remove the site's cookies.

Save any pending work first, then, while viewing a page on the site, try either:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page and logging back in to Google+.

Any improvement?

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Thanks for the suggestions. I'm afraid it made no difference though.

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Solution choisie

Could you also try Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference?

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If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.

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Thanks. That solves the problem. I think it must be Adblock Plus.

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Thanks. That was the solution.