Firefox keeps crashing, no idea why.
So I recently switched from Opera to Firefox because they had a horrible updated that stripped all the features I loved. Anyways, the first week or so after using firefox it worked fine and never crashed, now recently it crashes almost every 30 minutes or so. I get a crash report asking me if I want to restart. I have no idea why it keeps crashing and I have tried closing all my tabs (I usually have about 6-7 open at all times), but the problem is still there. If you need any information ask and I'll give it. Thanks!
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When Firefox crashes, it usually records information about what was happening at that moment. You can submit that data to Mozilla and share it with forum volunteers to see whether it points to the solution. Please check the support article "Firefox Crashes" (especially the last section) for steps to get those crash IDs, and then post some of the recent ones here.
AdapterDeviceID: 0x6719 AdapterVendorID: 0x1002 Add-ons: pavel.sherbakov%40gmail.com:5.0.1,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:27.0.1,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.4.1,jid1-xUfzOsOFlzSOXg%40jetpack:4.3.1.2,jid0-SmvlvxGpvCyG252KbVMqIKR79Uc%40jetpack:5.7,jid1-cwbvBTE216jjpg%40jetpack:2.1.0,troubleshooter%40mozilla.org:1.1a AvailablePageFile: 11003035648 AvailablePhysicalMemory: 3007905792 AvailableVirtualMemory: 507674624 BIOS_Manufacturer: American Megatrends Inc. BlockedDllList: BreakpadReserveAddress: 43646976 BreakpadReserveSize: 37748736 BuildID: 20140212131424 CrashTime: 1392614224 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1392386464 Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x6719, AdapterSubsysID: 31221682, AdapterDriverVersion: 13.152.1.8000 D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+ OOMAllocationSize: 104 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 25707 StartupTime: 1392607069 SystemMemoryUsePercentage: 64 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 4294836224 URL: http://www.imdb.com/title/tt1448755/?ref_=nm_flmg_act_11 User32BeforeBlocklist: 1 Vendor: Mozilla Version: 27.0.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IP] : 2 : 3 : MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IPv6] : 2 : 2 : MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll RSVP TCPv6-tjänstprovider : 2 : 1 : RSVP TCP-tjänstprovider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP UDPv6-tjänstprovider : 2 : 2 : RSVP UDP-tjänstprovider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.
Thats whats in the crash report after it crashes. I always check the submit to mozilla checkbox when it crashes but that doesn't help me solve it.
Please follow the steps below to provide us crash IDs to help us learn more about your crash.
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.
Thank you for your help!
Here are my most recent ones, I have a shitload of more but I'll just get some of the latest ones.
bp-d4d5a1fd-8582-4c2e-9d39-928a22140217 2014-02-17 20:44 bp-f8cdaba5-e78e-4b53-9284-e45452140217 2014-02-17 18:38 bp-154ed6d6-bef8-4960-8a64-38acd2140217 2014-02-17 06:17 bp-6dc27db8-436f-438c-8da1-f830f2140216 2014-02-16 23:22 bp-fe585a73-32a6-4eb3-877c-eabd12140216 2014-02-16 21:13 bp-5c6fd7c8-833e-4875-ae25-0f1852140216 2014-02-16 19:00
hello, due to the wide range of error signatures, i would speculate that your memory hardware might be involved in the issue (one crash even references out-of-memory even though the system resources showed only 70% was used). can you test the integrity of your RAM with a tool like www.memtest.org?