Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

I have an older mac running 10.4.11. When I try to update to firefox 3.6.28 I get an error message: "...you do not have sufficient privileges..."

  • 1 réponse
  • 1 a ce problème
  • 3 vues
  • Dernière réponse par cor-el

more options

Currently running firefox 3.0.4. I downloaded 3.6.28 successfully. When I tried to install it by sliding the firefox icon over onto the applications icon I got a message saying an item named firefox already exists and do I want to replace it with the newer one I am moving. I clicked "replace." Then I get a message saying that the operation cannot be completed because I do not have sufficient privileges for some of the items. How can I complete this install?

Currently running firefox 3.0.4. I downloaded 3.6.28 successfully. When I tried to install it by sliding the firefox icon over onto the applications icon I got a message saying an item named firefox already exists and do I want to replace it with the newer one I am moving. I clicked "replace." Then I get a message saying that the operation cannot be completed because I do not have sufficient privileges for some of the items. How can I complete this install?

Toutes les réponses (1)

more options

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.


You can also try to repair the disk permissions: