Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Why is it everytime I try and play a video through Firefox that the video initially plays, then it freezes and locks up the browser?

  • 1 réponse
  • 1 a ce problème
  • 7 vues
  • Dernière réponse par Moses

more options

I can play videos through internet explorer, but I do not prefer that browser. However, anytime I try and play on through Firefox it locks up the browser. I then have to restart the computer.

I can play videos through internet explorer, but I do not prefer that browser. However, anytime I try and play on through Firefox it locks up the browser. I then have to restart the computer.

Toutes les réponses (1)

more options

Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.