Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

How can I stop auto deletion of messages from my inbox?

  • 1 réponse
  • 1 a ce problème
  • 2 vues
  • Dernière réponse par christ1

JimHSoars
JimHSoars
more options

How can I stop auto deletion of messages from my inbox?

I've tried to fix this by changing the IMAP account's Junk settings so that they are moved either to the 

       "Junk" folder on 'account name'

or 

       Other:       (drop down list for choosing accounts and one of its folders) Junk on 'account name'

I am sure I lost all of my important, not junk mail, amazon.com messages as well as other messages from comercial sites.

Secondly: Please tell me what the difference is between the 2 junk folder choices above.

Thank you,

- Jim

How can I stop auto deletion of messages from my inbox? I've tried to fix this by changing the IMAP account's Junk settings so that they are moved either to the "Junk" folder on 'account name' or Other: (drop down list for choosing accounts and one of its folders) Junk on 'account name' I am sure I lost all of my important, not junk mail, amazon.com messages as well as other messages from comercial sites. Secondly: Please tell me what the difference is between the 2 junk folder choices above. Thank you, - Jim

Toutes les réponses (1)

christ1
christ1
  • Top 25 Contributor
more options

http://kb.mozillazine.org/Disappearing_mail

I don't understand "Junk on 'account name'". Can you provide a screenshot?

http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

Modifié le par christ1