Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I am a developer forgot my password and password reset email wasn't received

  • 2 réponses
  • 1 a ce problème
  • 4 vues
  • Dernière réponse par zimous

zimous
zimous
more options

Hi, we got a plugin developer account on https://addons.mozilla.org/en-US/firefox/users/login?to=/en-US/developers/addons

Unfortunately we forgot the password and tried to retrieve it via the password reset, but the email to reset password wasn't delivered. Tried few times today and yesterday. Our account email address is: marketing@avast.com

Thanks for your help.

Hi, we got a plugin developer account on https://addons.mozilla.org/en-US/firefox/users/login?to=/en-US/developers/addons Unfortunately we forgot the password and tried to retrieve it via the password reset, but the email to reset password wasn't delivered. Tried few times today and yesterday. Our account email address is: marketing@avast.com Thanks for your help.

Solution choisie

The Addons support forum is separate from the Mozilla products support forum. https://forums.mozilla.org/addons/

Try posting in the AMO Feedback and Support forum.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (2)

the-edmeister
the-edmeister
  • Moderator
more options

Solution choisie

The Addons support forum is separate from the Mozilla products support forum. https://forums.mozilla.org/addons/

Try posting in the AMO Feedback and Support forum.

zimous
zimous Auteur de la question
more options

Hi, that was my first idea, but then I realized that I need to sign-in to post a question...;-( and if I cannot access my account.. At worst I will create a new one just for posting the question.

Martin