Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Certain touch-pad features aren't working.

  • 2 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par Zygorth

Zygorth
Zygorth
more options

Computer - HP g71 (Notebook)

My laptop has a feature where you can perform certain actions by tapping a corner of the touch-pad. I have it set so that the top-left corner acts like clicking the middle button/scroll wheel on an actual mouse. Normally doing this on a link would open it in a new tab, but recently this has stopped working. The problem only seems to occur in Firefox, as the touch-pad still works perfectly with the rest of my computer.

Can anyone tell me how or if I can fix this?

Computer - HP g71 (Notebook) My laptop has a feature where you can perform certain actions by tapping a corner of the touch-pad. I have it set so that the top-left corner acts like clicking the middle button/scroll wheel on an actual mouse. Normally doing this on a link would open it in a new tab, but recently this has stopped working. The problem only seems to occur in Firefox, as the touch-pad still works perfectly with the rest of my computer. Can anyone tell me how or if I can fix this?

Modifié le par Zygorth

Toutes les réponses (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
  • If you have many extensions then first enable half of the extensions to test which half has the problem.
  • Continue to divide the bad half that still has the issue until you find which one is causing it.
Zygorth
Zygorth Auteur de la question
more options

I did as you suggested and ran Firefox in Safe Mode. Unfortunately there was no improvement, so the problem is not being caused by any of my extensions.

Thanks anyway.

-Zygorth