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Dont get email to reset mozilla passaword

  • 2 réponses
  • 3 ont ce problème
  • 1 vue
  • Dernière réponse par the-edmeister

oombull
oombull
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Hi

I have been trying for a while now to reset my password to log in to Mozilla addon section, tried multiple time to reset the password by requesting it to be sent to my email address but it never comes through to my email.

i know it is the correct email because i receive the message : " Password Reset The password reset link was sent to your email address. "

Please do something about this. or tell me how to resolve this problem

Hi I have been trying for a while now to reset my password to log in to Mozilla addon section, tried multiple time to reset the password by requesting it to be sent to my email address but it never comes through to my email. i know it is the correct email because i receive the message : " Password Reset The password reset link was sent to your email address. " Please do something about this. or tell me how to resolve this problem

Toutes les réponses (2)

user669794
user669794
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Check the "Spam" folder . It may be there .

Modifié le par user669794

the-edmeister
the-edmeister
  • Moderator
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If those emails didn't end up in the "spam" folder, Addons.Mozilla.Org has their own support forum here:
https://forums.mozilla.org/addons/index.php

The AMO Feedback and Support section is here