Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

New Tab Page not showing thumbnails; browser.newtab.url reset is greyed out. What is my next step?

  • 2 antwurd
  • 3 hawwe dit probleem
  • 78 werjeftes
  • Lêste antwurd fan apavs

apavs
apavs
more options

I have read this thread: https://support.mozilla.org/en-US/questions/934935 but the solution this user found apparently isn't available to me.

I cleared my cache and cookies the other day, and now my New Tab Page isn't populating with new thumbnails. I do have one thumbnail, a page I pinned, but all of the others haven't come back. I went into about:config and found browser.newtab.url, but the 'reset' option was greyed out. I haven't been able to find out what the next step is to restore my thumbnails; am hoping someone here can help. Thanks!

I have read this thread: https://support.mozilla.org/en-US/questions/934935 but the solution this user found apparently isn't available to me. I cleared my cache and cookies the other day, and now my New Tab Page isn't populating with new thumbnails. I do have one thumbnail, a page I pinned, but all of the others haven't come back. I went into about:config and found browser.newtab.url, but the 'reset' option was greyed out. I haven't been able to find out what the next step is to restore my thumbnails; am hoping someone here can help. Thanks!

Alle antwurden (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you still see (empty) tiles on the about:newtab page?

Is the disk cache still working if you check that on the about:cache page via the location bar?

apavs
apavs Fraacheigener
more options

I do still see empty tiles on the about:newtab page - I have the one pinned page, from before I cleared my cache, and then 8 empty tabs. The disk cache contains information up until just a few minutes ago so yep, appears to be working fine.