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Sync does not active a sign-in link

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I want to sync a new tablet (windows) computer with my desktop Firefox info. The options menu will not allow me to sign in, no link like in the video instructions. I click on the sync icon and nothing happens. What am i doing wrong? Thanks.............

I want to sync a new tablet (windows) computer with my desktop Firefox info. The options menu will not allow me to sign in, no link like in the video instructions. I click on the sync icon and nothing happens. What am i doing wrong? Thanks.............

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Also make sure to allow cookies for the accounts.firefox.com domain in case you do not allow all cookies.