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Can't attach a file in gmail from firefox but I can using explorer

Rohyan
Rohyan
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I can not attach a document in gmail using firefox. I deleted my cache and cookies i unistalled and reinstalled firefox. I reinstalled shock and flash player I even tried starting firefox in safe mode. When I click on the paper clip it does nothing. If I use internet explorer it works on there.

I can not attach a document in gmail using firefox. I deleted my cache and cookies i unistalled and reinstalled firefox. I reinstalled shock and flash player I even tried starting firefox in safe mode. When I click on the paper clip it does nothing. If I use internet explorer it works on there.

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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For now, you need to allow pop-up windows on Gmail as a workaround. Here's how:

While you have the compose window on the screen, click the padlock in the address bar.

  • If the pop-up permission is listed there as Block, try changing it to Allow.
  • If the pop-up permission is not listed there, click More Information to launch the Page Info dialog, then click Permissions in the top bar. Scroll down to "Open pop-up windows", uncheck the box for "Set default" then click Allow and close the dialog.

Then try the paper clip again. Success?

Unfortunately, that is "Google-wide" and not limited to mail, so... other pop-ups are possible that you've never noticed before.

Google indicates on their forums that their working on fixing this, so you might check in a couple days whether you can block pop-ups on Google again.