Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

New Sync not working (/questions/1007210)

  • 1 antwurd
  • 5 hawwe dit probleem
  • 21 werjeftes
  • Lêste antwurd fan guigs

cknighton
cknighton
more options

Hi Using FF version 31 on windows 8.1 (work PC) and FF latest version on new mac (installed new yesterday). Imported bookmarks from Chrome and set up FF on mac. Installed FF on windows 8.1 today and logged in sync. Message that sync will start momentarily but hours later no activity - I assume this is a quick sync process. Please can you assist with a solution? Many thanks! Craig

Hi Using FF version 31 on windows 8.1 (work PC) and FF latest version on new mac (installed new yesterday). Imported bookmarks from Chrome and set up FF on mac. Installed FF on windows 8.1 today and logged in sync. Message that sync will start momentarily but hours later no activity - I assume this is a quick sync process. Please can you assist with a solution? Many thanks! Craig

Alle antwurden (1)

guigs
guigs
more options

Hi Craig(cknighton),

Could you please paste some of the error logs into a pastebin.mozilla.org for further investigation.

  • How do I turn on sync logs:
  1. Open about:config and turn on: services.sync.log.appender.file.logOnSuccess and services.sync.log.logger.engine.bookmarks
  2. Restart Firefox and look at: about:sync-log
  3. Logs and error messages will be located here