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Some extension dialog boxes are blank

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  • 3 hawwe dit probleem
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  • Lêste antwurd fan Alis.Ter

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When I press on some extension buttons (for example Ghostery, Self-Destructing Cookies) on top bar, or on menu bar, to open their dialog boxes, those boxes opens but looks like white blank boxes. They worked before, but now they are empty.

Here an example: http://c2n.me/jqqe35.jpg

When I press on some extension buttons (for example Ghostery, Self-Destructing Cookies) on top bar, or on menu bar, to open their dialog boxes, those boxes opens but looks like white blank boxes. They worked before, but now they are empty. Here an example: http://c2n.me/jqqe35.jpg

Keazen oplossing

This issue can be caused by the Ghostery extension.


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
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Alle antwurden (2)

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Keazen oplossing

This issue can be caused by the Ghostery extension.


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
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Thank you. After I disabled Ghostery, another extenstion (Self-Destructing Cookies) started to work properly. Seems that this is Ghostery's problem.