I can't get Thundebird to connect on Win7, worked fine on XP post #2
Application Basics
Name: Thunderbird Version: 31.3.0 User Agent: Mozilla/5.0 (Windows NT 6.1; rv:31.0) Gecko/20100101 Thunderbird/31.3.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20141127140543 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts account1: INCOMING: account1, , (imap) imap.googlemail.com:993, SSL, passwordCleartext OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3: INCOMING: account3, , (imap) imap.googlemail.com:143, plain, passwordCleartext OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
account4: INCOMING: account4, , (imap) imap.googlemail.com:993, SSL, passwordCleartext OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
account5: INCOMING: account5, , (imap) imap.googlemail.com:993, SSL, passwordCleartext OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
account6: INCOMING: account6, , (imap) imap.cox.net:993, SSL, passwordCleartext OUTGOING: smtp.cox.net:465, SSL, passwordCleartext, true
Crash Reports
Extensions
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 extensions.lastAppVersion: 31.3.0 font.internaluseonly.changed: true font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: ad1f0fc4-c403-47b2-90a5-b85ce5567e0 mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… network.cookie.prefsMigrated: true places.database.lastMaintenance: 1418949406 places.history.expiration.transient_current_max_pages: 93896 plugin.importedState: true security.default_personal_cert: Select Automatically security.disable_button.openCertManager: false security.disable_button.openDeviceManager: false
Graphics
Adapter Description: ATI Radeon 3100 Graphics Vendor ID: 0x1002 Device ID: 0x9613 Adapter RAM: 256 Adapter Drivers: atiumdag atidxx32 atidxx64 atiumdva atiumd64 atiumd6a atitmm64 Driver Version: 8.632.1.2000 Driver Date: 8-17-2009 Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer. DirectWrite Enabled: false (6.2.9200.16571) ClearType Parameters: D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 300 ] D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 300 ] WebGL Renderer: false GPU Accelerated Windows: 1/1 Direct3D 9
AzureCanvasBackend: skia AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: cairo AzureContentBackend: cairo
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.6 4.10.6
NSS 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC
NSS Util 3.16.2.3 3.16.2.3
NSS SSL 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC
NSS S/MIME 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC
Application Basics
Name: Thunderbird
Version: 31.3.0
User Agent: Mozilla/5.0 (Windows NT 6.1; rv:31.0) Gecko/20100101 Thunderbird/31.3.0
Profile Folder: Show Folder
(Local drive)
Application Build ID: 20141127140543
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3:
INCOMING: account3, , (imap) imap.googlemail.com:143, plain, passwordCleartext
OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
account4:
INCOMING: account4, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
account5:
INCOMING: account5, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
account6:
INCOMING: account6, , (imap) imap.cox.net:993, SSL, passwordCleartext
OUTGOING: smtp.cox.net:465, SSL, passwordCleartext, true
Crash Reports
Extensions
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
extensions.lastAppVersion: 31.3.0
font.internaluseonly.changed: true
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
mailnews.database.global.datastore.id: ad1f0fc4-c403-47b2-90a5-b85ce5567e0
mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1418949406
places.history.expiration.transient_current_max_pages: 93896
plugin.importedState: true
security.default_personal_cert: Select Automatically
security.disable_button.openCertManager: false
security.disable_button.openDeviceManager: false
Graphics
Adapter Description: ATI Radeon 3100 Graphics
Vendor ID: 0x1002
Device ID: 0x9613
Adapter RAM: 256
Adapter Drivers: atiumdag atidxx32 atidxx64 atiumdva atiumd64 atiumd6a atitmm64
Driver Version: 8.632.1.2000
Driver Date: 8-17-2009
Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
DirectWrite Enabled: false (6.2.9200.16571)
ClearType Parameters: D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 300 ] D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 300 ]
WebGL Renderer: false
GPU Accelerated Windows: 1/1 Direct3D 9
AzureCanvasBackend: skia
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: cairo
AzureContentBackend: cairo
JavaScript
Incremental GC: 1
Accessibility
Activated: 0
Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.6
4.10.6
NSS
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
NSS Util
3.16.2.3
3.16.2.3
NSS SSL
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
NSS S/MIME
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
Alle antwurden (1)
This relates to https://support.mozilla.org/en-US/questions/1038337
Closing this thread, would you please place all replies as replies to the original thread.