Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

When I save an e-mail as a file, it opens (seems stuck) to the same old one saved earlier. How do I unstick it?

  • 6 antwurd
  • 1 hat dit probleem
  • 11 werjeftes
  • Lêste antwurd fan jcgaskill

more options

I use a MAC desktop and Thunderbird with latest update. Recently, when I've tried to open an e-mail that I saved earlier as a file with the .eml suffix, what opens is always the same unrelated e-mail that I saved earlier to an unrelated file. It seems stuck on that same unrelated e-mail, no matter what the file or what e-mail I intended to save. For example, I save (i.e., drop-down menu: Save As - File) an e-mail that I received regarding Topic A; then I go to the folder or file to which I saved it and locate the e-mail under the correct name in which I saved it; I double click and then click on Open; what always opens is an e-mail of a few months ago that I received from Bernie. It doesn't happen on my MAC Air laptop.

I use a MAC desktop and Thunderbird with latest update. Recently, when I've tried to open an e-mail that I saved earlier as a file with the .eml suffix, what opens is always the same unrelated e-mail that I saved earlier to an unrelated file. It seems stuck on that same unrelated e-mail, no matter what the file or what e-mail I intended to save. For example, I save (i.e., drop-down menu: Save As - File) an e-mail that I received regarding Topic A; then I go to the folder or file to which I saved it and locate the e-mail under the correct name in which I saved it; I double click and then click on Open; what always opens is an e-mail of a few months ago that I received from Bernie. It doesn't happen on my MAC Air laptop.

Alle antwurden (6)

more options

You can open the .eml file with a text editor first to verify what's in there. To import .eml files back into Thunderbird you can install this add-on. https://addons.mozilla.org/en-US/thunderbird/addon/importexporttools/

more options

I don't understand how this will help me open an e-mail that I saved to a file and avoid the problem that each time I try to do so it opens the same old unrelated e-mail. Can you explain it in plain English to me, someone who is not well-versed in the computer-ese shorthand?

more options

I don't think I fully understand what you're doing and what you're trying to achieve.

When you open the .eml file with a text editor you'll a) open the message, and b) see what's in there.

more options

Until recently, I've been able to save e-mails to files and folders by clicking "Save As" on the dropdown File menu. In the last few weeks, whenever I open any one of the many e-mails that I've saved over time as files, it doesn't open the e-mail that I'm trying to open. Instead, what opens up is always the same old email of a couple of months ago that has no relationship to the one I'm trying to open. Somehow, it's stuck on that same old e-mail. So, yes, your response is technically correct: (a) I open the message, and (b) I see what's in there. But what I always see is the same old unrelated e-mail message. My question is how do I get past that e-mail that it's stuck on to the e-mail that I saved but won't open up? Sorry to be such a pest.

more options

what I always see is the same old unrelated e-mail message.

Then my best guess is you always open the same old unrelated file. Without anymore details about what exactly you did/do when saving messages to a file I don't think I'l be able to help any further. Also I have no idea what you're trying to achieve by saving messages as .eml files and then opening them again.

more options

Nonetheless, thanks for your patience.