Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

how to restore files from Carbonite

  • 1 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan christ1

more options

My computer crashed and I had to reinstall my software. I previously had not backed things up on Mozbackup, but Carbonite backed my files up. now, can you tell me the procedure to restore my addresses and other files from carbonite's backup?

My computer crashed and I had to reinstall my software. I previously had not backed things up on Mozbackup, but Carbonite backed my files up. now, can you tell me the procedure to restore my addresses and other files from carbonite's backup?

Alle antwurden (1)

more options

You'll need to restore the Thunderbird profile from the backup. Check this article for more information on the profile location for MacOS. http://kb.mozillazine.org/Profile_folder_-_Thunderbird#Mac_OS_X How exactly this is done with Carbonite I have no idea.