Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Why won't FF work on an HTC One M8 running lollipop on Verizon?

  • 5 antwurd
  • 2 hawwe dit probleem
  • 3 werjeftes
  • Lêste antwurd fan biteme000

more options

Every time I try to open Firefox it immediately crashes, seems like this is a recurring issue with FF.

Every time I try to open Firefox it immediately crashes, seems like this is a recurring issue with FF.

Alle antwurden (5)

more options

Hi biteme000

We fixed this problem in Firefox 36.0.2 a few weeks ago: https://www.mozilla.org/en-US/mobile/36.0.2/releasenotes/

Please upgrade to the latest version of Firefox for Android, Firefox 37.0.2. This should fix your problem with the Verizon M8 crash. If it doesn't please let us know!

Cheers!

...Roland

more options

I know it was an issue a few weeks ago, and at that time it was resolved. The issue started again today, I did upgrade as well, and still I am not able to open Firefox without it crashing. FF crashes instantly when opened. I went as far as doing a factory reset on my phone and the issue persists still.

more options

hi again bitme000

just to be sure by " I did upgrade as well," you mean Firefox for Android 37.0.2 right?

...Roland

more options

hello yet again biteme000 :-)

I've asked the developer who fixed the Verizon HTC One M8 crashing bug in FF36 to try and reproduce the problem in FF 37.0.2 for Android.

Cheers!

...Roland

more options

Thanks for your help, I appreciate it! Cheers!