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Unable to remove "important" tag from emails...

  • 3 antwurd
  • 1 hat dit probleem
  • 7 werjeftes
  • Lêste antwurd fan christ1

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Team,

I'm unable to remove the "important" tag from emails. When I right click and choose "remove all tags", the important tag does seem to disappear. But once I go to some other mail, and come back to this one, it still continues to be marked as important.

The email account is via IMAP. I'm on Thunderbird 31.7.0 (Ubuntu 14.04).

Thanks!

Team, I'm unable to remove the "important" tag from emails. When I right click and choose "remove all tags", the important tag does seem to disappear. But once I go to some other mail, and come back to this one, it still continues to be marked as important. The email account is via IMAP. I'm on Thunderbird 31.7.0 (Ubuntu 14.04). Thanks!

Alle antwurden (3)

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I'm unable to remove the "important" tag from emails.

Who or what did assign that tag in the first place?

When I right click

Where exactly do you click?

The email account is via IMAP.

Gmail?

Bewurke troch christ1 op

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christ1 said

I'm unable to remove the "important" tag from emails.

Who or what did assign that tag in the first place?

The sender had marked it as important.

When I right click

Where exactly do you click?

In the thread pane, I right click on the subject line of that particular email.

The email account is via IMAP.

Gmail?

No, Exchange.

Bewurke troch m_man op

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No, Exchange.

This may be an interoperability problem with Exchange. Take a look at this article. It isn't a solution though. http://kb.mozillazine.org/Tags#IMAP