Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Amazon product pages slow to fully load, choppy scrolling

  • 1 antwurd
  • 1 hat dit probleem
  • 3 werjeftes
  • Lêste antwurd fan FredMcD

techman41973
techman41973
more options

Within the past month, running the latest versions of Firefox and Windows 8, Amazon pages (specifically product pages) are slow to completely load and scrolling is clunky with delays. The page can take up to 20 seconds to fully load with intermittant animated green circles with the word "connecting" Scrolling is inconsistantly choppy with delays. Chrome doesn't have this issue. I tried opening one of these pages with Firefox network monitor but I don't know how to export the data and post it here, nor do I understand how to interpret the data to figure out what could be causing these issues.

Within the past month, running the latest versions of Firefox and Windows 8, Amazon pages (specifically product pages) are slow to completely load and scrolling is clunky with delays. The page can take up to 20 seconds to fully load with intermittant animated green circles with the word "connecting" Scrolling is inconsistantly choppy with delays. Chrome doesn't have this issue. I tried opening one of these pages with Firefox network monitor but I don't know how to export the data and post it here, nor do I understand how to interpret the data to figure out what could be causing these issues.

Alle antwurden (1)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.