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how do i close firefox browser so i can do the last step in upgrade. it keeps saying my firefox browser is open

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littlelisalou
littlelisalou
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how do i close firefox browser so i can do the last step in upgrade. it keeps saying my firefox browser is open. i powered down and clicked on anything i think might work

how do i close firefox browser so i can do the last step in upgrade. it keeps saying my firefox browser is open. i powered down and clicked on anything i think might work

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FredMcD
FredMcD
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Do you have the Firefox icon on your quick launch? Right click on it, and select Open New Window. Sometimes this works. If it opens, close it by Menu > File > Exit.

This is not a cure but will make it easier if Firefox locks up in Windows. https://support.mozilla.org/questions/997866 {web link}