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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

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I click on options the screen with general, search, etc. I can't click anything. I have reinstalled. I can't get it to react

  • 3 antwurd
  • 1 hat dit probleem
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  • Lêste antwurd fan FredMcD

serendipitydue
serendipitydue
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When I click on options the screen with general, search, privacy etc. I can't click anything. The page just goes dead. I have reinstalled. I can't get it to react to anything

When I click on options the screen with general, search, privacy etc. I can't click anything. The page just goes dead. I have reinstalled. I can't get it to react to anything

Keazen oplossing

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
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Alle antwurden (3)

the-edmeister
the-edmeister
  • Moderator
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Might be an extension causing that problem with the Options tab being 'dead'. Disable them one at a time to find the culprit.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Keazen oplossing

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
FredMcD
FredMcD
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Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 19.0 r0 Shockwave Flash 18.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Then reinstall the latest version.

Flash Player Version 19.0.0.185
https://www.adobe.com/products/flashplayer/distribution3.html Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.