Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Thunderbird crashes on opening cant start in safe mode, generates a crash report but cant send it. Where do I post my crash files for help .

  • 3 antwurd
  • 2 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan christ1

uomeuk
uomeuk
more options

cant get thunderbird to start, it crashes immediately generating a crash report, which it has a problem sending. I have the same problem with Firefox, problems started at the same time. My o/s is windows 10. The programmes have worked faultlessly since I upgraded my o/s in August. I can get the crash reports. Where do I post them how many and what format ie dmp.

regards

cant get thunderbird to start, it crashes immediately generating a crash report, which it has a problem sending. I have the same problem with Firefox, problems started at the same time. My o/s is windows 10. The programmes have worked faultlessly since I upgraded my o/s in August. I can get the crash reports. Where do I post them how many and what format ie dmp. regards

Alle antwurden (3)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Try this: See if your anti-virus product is scanning thunderbird when it starts. Suggest you make Thunderbird an exception.

Is the firewall blocking Thunderbird? It must be set to allow.

uomeuk
uomeuk Fraacheigener
more options

Hi thanks for your response I have disabled both the anti virus and windows firewall but the problem still persists. I have also checked the firewall exception list and Thunderbird and Firefox are listed as allow.

regards

christ1
christ1
  • Top 25 Contributor
more options

Can you post a crash ID? https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports