Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

After windows 10 reset (keeping files) Thunderbird emails and contacts missing

  • 2 antwurd
  • 2 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan christ1

walkersnc
walkersnc
more options

Thinking that resetting Windows 10 would retain ALL my files, I was upset to find that many apps and all Thunderbird contacts and emails were missing. I had many years of emails filed appropriately and now they are gone. Is there any hope of restoring them? Firefox reinstalled with all my bookmarks intact, but that doesn't help the situation with Thunderbird. Help would be sincerely appreciated.

Thinking that resetting Windows 10 would retain ALL my files, I was upset to find that many apps and all Thunderbird contacts and emails were missing. I had many years of emails filed appropriately and now they are gone. Is there any hope of restoring them? Firefox reinstalled with all my bookmarks intact, but that doesn't help the situation with Thunderbird. Help would be sincerely appreciated.

Alle antwurden (2)

walkersnc
walkersnc Fraacheigener
more options

I should add that I've gone to windows.old, but there is no Thunderbird app files there at all.

christ1
christ1
  • Top 25 Contributor
more options
I've gone to windows.old, but there is no Thunderbird app files there at all.

That would have been the place to look for the profile. If it's not there, then I don't know either.

Check this article for the default profile location. http://kb.mozillazine.org/Profile_folder_-_Thunderbird

What I really don't understand is why people don't bother to create a backup of important data prior to doing disruptive things.

For the next time ... http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring