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Pofile missing after reinstall on Mac

  • 3 antwurd
  • 1 hat dit probleem
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  • Lêste antwurd fan Matt

Halaezz
Halaezz
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i uninstalled thunderbird because no one other then my colleagues were getting my emails ( other will get them if i send from my phone) so with new install i get " your thunderbird profile can't be loaded cause it is missing" now I can't use thunderbird again??????????? shouldn't a fresh install would let me make a new profile at least??

i uninstalled thunderbird because no one other then my colleagues were getting my emails ( other will get them if i send from my phone) so with new install i get " your thunderbird profile can't be loaded cause it is missing" now I can't use thunderbird again??????????? shouldn't a fresh install would let me make a new profile at least??
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Matt
Matt
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open the ~library in Finder? (I do not use a MAC), locate the Thunderbird folder and delete it.

Halaezz
Halaezz Fraacheigener
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Matt said

open the ~library in Finder? (I do not use a MAC), locate the Thunderbird folder and delete it.

it still didn't work..:(

Matt
Matt
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~/Library/Thunderbird/Profiles/xxxxxxxx.default/ is given here as your default profile location See https://support.mozilla.org/en-US/kb/profiles-tb#w_where-is-my-profile-stored

Look in ~/Library/Thunderbird there is a file there called profiles.ini It is this file which tells Thunderbird were to look for a profile. Delete it then reinstall.