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My Firefox is installed on a Mac El Capitán OS. The installation of your approved Alpheios add-ons makes the browser crash. Why?

  • 1 antwurd
  • 3 hawwe dit probleem
  • 6 werjeftes
  • Lêste antwurd fan Michal Stanke

bleone
bleone
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My Firefox installed on a Mac El Capitán OS keeps on crashing since yesterday after the installation of your approved Alpheios add-ons (https://addons.mozilla.org/en-US/firefox/collections/the-alpheios-project/alpheios/). Teh problem is solved when the add-ons are rmoved.

I have been a regular and satisfied user of the Alpheios add-ons. What has changed since yesterday?

Thank you for your prompt response.

My Firefox installed on a Mac El Capitán OS keeps on crashing since yesterday after the installation of your approved Alpheios add-ons (https://addons.mozilla.org/en-US/firefox/collections/the-alpheios-project/alpheios/). Teh problem is solved when the add-ons are rmoved. I have been a regular and satisfied user of the Alpheios add-ons. What has changed since yesterday? Thank you for your prompt response.

Alle antwurden (1)

Michal Stanke
Michal Stanke
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Hi bleone.

There has been an update to Firefox 45 yesterday. The best what you can do is to get in touch with the add-on developers and inform them about the issue. Three of four of those add-ons haven't been updated since 2011, so they might be incompatible with newer Firefox versions, or need some settings to adjust.

Regards, Michal