Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is sluten en argivearre. Stel in nije fraach as jo help nedich hawwe.

Folders all Empty after compacting (win8)

  • 1 antwurd
  • 1 hat dit probleem
  • 2 werjeftes
  • Lêste antwurd fan Wayne Mery

FreakinOut2016
FreakinOut2016
more options

I only yesterday installed Thunderbird 38.7.0 and had ("compact all folders" when it will save over 50 MB) turned ON.

Now almost all of my old IMAP Hotmail sub-folders are 100% empty! (Empty everywhere. not just within Thunderbird. Empty via Hotmail's WebClient, empty via Android Email Client, everywhere. Thousands of important emails in dozens of folders are now 100% gone.

I can only hope that Thunderbird compacted, copied & stored all of the emails in these folders somewhere.

Can anyone advise how I can recover them all and return them back into Microsoft's IMAP folders?

I only yesterday installed Thunderbird 38.7.0 and had ("compact all folders" when it will save over 50 MB) turned ON. Now almost all of my old IMAP Hotmail sub-folders are 100% empty! (Empty everywhere. not just within Thunderbird. Empty via Hotmail's WebClient, empty via Android Email Client, everywhere. Thousands of important emails in dozens of folders are now 100% gone. I can only hope that Thunderbird compacted, copied & stored all of the emails in these folders somewhere. Can anyone advise how I can recover them all and return them back into Microsoft's IMAP folders?

Bewurke troch Wayne Mery op

Alle antwurden (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

closing this duplicate topic please continue in https://support.mozilla.org/en-US/questions/1114540