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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I have lost my inbox display and cannot find way to restore.

  • 5 antwurd
  • 2 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan christ1

Sausagemaker
Sausagemaker
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The inbox disappeared while I was deleting old emails in inbox. I received message saying exe had moved or been altered and since then I have been unable to restore inbox and messages.

The inbox disappeared while I was deleting old emails in inbox. I received message saying exe had moved or been altered and since then I have been unable to restore inbox and messages.

Alle antwurden (5)

christ1
christ1
  • Top 25 Contributor
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I received message saying exe had moved or been altered

Please provide the exact error message.

Also post a screenshot of your folder pane. http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

Sausagemaker
Sausagemaker Fraacheigener
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Hi Christ1, Nothing is showing up on the left hand side of my screen. I can write, send and I can access my address book but cannot view any incoming or outgoing mail past or current. Screen shot attached. Tony

christ1
christ1
  • Top 25 Contributor
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Start Thunderbird in safe mode. https://support.mozilla.org/en-US/kb/safe-mode-thunderbird Uninstall Lightning via the Add-Ons Manager. Restart Thunderbird. Re-install Lightning in case it's needed.

Sausagemaker
Sausagemaker Fraacheigener
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I did everything you suggested but still cannot access inbox/sent/draft box etc i.e. nothing showing on left. Please fix or I will be moving to another server.

christ1
christ1
  • Top 25 Contributor
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Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the Copy text to clipboard button and paste the information into your reply.