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forgotten password and have changed computer how to retrieve my password?

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EthnaDavenport
EthnaDavenport
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Hi, my mothers PC has just crashed and so I have just brought her a new laptop. We are just installing Thurderbird back onto the machine, however she can't remember any of her details i.e. password or username, for the e-mail account and its her work's e-mail account so she needs to access it ASAP.

Anyone know how she can get her details?

Many thanks!!! Thomas

Hi, my mothers PC has just crashed and so I have just brought her a new laptop. We are just installing Thurderbird back onto the machine, however she can't remember any of her details i.e. password or username, for the e-mail account and its her work's e-mail account so she needs to access it ASAP. Anyone know how she can get her details? Many thanks!!! Thomas

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user01229325
user01229325
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All that is administered with your email provider. You need to ask them. Username is usually the email address so not sure how you forget that?