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Why does thunderbird crash when I try to attach two files?

  • 2 antwurd
  • 1 hat dit probleem
  • 4 werjeftes
  • Lêste antwurd fan Wayne Mery

jacobkirkhansen
jacobkirkhansen
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I have several computers and only one is having this problem. When attaching a file to an outgoing email, the first file will attach with no problem. When I click attach again for a second file, Thunderbird crashes every time. Size doesn't seem to matter, at least as far as this problem goes. That is, I can attach one file that is larger that the combined two would be and it works just fine, it just will not attach two files. It has only been this way for the past few months. Thunderbird is up to date. Thank you.

I have several computers and only one is having this problem. When attaching a file to an outgoing email, the first file will attach with no problem. When I click attach again for a second file, Thunderbird crashes every time. Size doesn't seem to matter, at least as far as this problem goes. That is, I can attach one file that is larger that the combined two would be and it works just fine, it just will not attach two files. It has only been this way for the past few months. Thunderbird is up to date. Thank you.

Alle antwurden (2)

Matt
Matt
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What are the crash ids? https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports

What anti virus program are you using? Have you tried without it running? Have you run the system cleanup tool in the windows start menu? I suggest you do. It might well be issues with files in your temp folder and that utility will clear it out.

Wayne Mery
Wayne Mery
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Jacob, why no reply??

Please especially answer, which Antivirus do you have installed?