Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

so upset that I refreshed Mozilla :( :( :(

  • 2 antwurd
  • 5 hawwe dit probleem
  • 2 werjeftes
  • Lêste antwurd fan shdutchess

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So refresh popped up on Mozilla and like a dummy I clicked on it Lost all my passwords, lost my tool bar where it was across top with all saved places I go often. Still is not correct, having to look up and redo all my passwords for all the stuff Mozilla refresh erased, very sad about it :(

So refresh popped up on Mozilla and like a dummy I clicked on it Lost all my passwords, lost my tool bar where it was across top with all saved places I go often. Still is not correct, having to look up and redo all my passwords for all the stuff Mozilla refresh erased, very sad about it :(

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Hi, sorry, that shouldn't have happened. IMHO Refresh is recommended too often! So first try restarting Firefox - 3-bar menu > Exit Firefox in bottom right corner.

If that doesn't help, please look on your Desktop for a file named Old Firefox Data - Refresh Firefox - reset add-ons and settings.

Also see -


To see the bookmarks bar, right click in the tab bar (but not on a tab) and tick/check Bookmarks Toolbar. Also see - Bookmarks Toolbar - Display your favorite websites at the top of the Firefox window.


If you want to leave feedback for Firefox developers, you can go to the Firefox Help menu and select Submit Feedback... or use this link. Your feedback gets collected at http://input.mozilla.org/, where a team of people read it and gather data about the most common issues.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

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I do have that folder on my desktop full of "stuff" that I am not about to click on and would never refresh again. I was able to get some of my quick links back by memory others I will have to do when I go to them. I realized also after submitting the question that ALL of my passwords had been erased so had to redo all of them :( Laptop is running at about 70 per cent of what it was with the information I had before refresh. Just would never do it again, thank you.