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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Download app options are farcical

  • 2 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan simonali

simonali
simonali
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I've just dowloaded a docx file and when I try to open it I'm given the choice of two apps, the first of which is Google Maps, the second is BBC iPlayer! Given that I have Microsoft Word on my device why is FF suggesting these two?!

I've just dowloaded a docx file and when I try to open it I'm given the choice of two apps, the first of which is Google Maps, the second is BBC iPlayer! Given that I have Microsoft Word on my device why is FF suggesting these two?!

Keazen oplossing

Extension was present, yes. Opening it from the download folder worked. Weirdly, once I'd done that, Firefox would open it just fine, too! Must've been a glitch in the Matrix...

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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I have no idea.

Can you tell whether the .docx file extension was preserved?

I assume this problem occurs using Firefox's internal list here:

menu > Tools > Downloads

If you use the Android Downloads folder/app to launch the file, does that work any better?

simonali
simonali Fraacheigener
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Keazen oplossing

Extension was present, yes. Opening it from the download folder worked. Weirdly, once I'd done that, Firefox would open it just fine, too! Must've been a glitch in the Matrix...