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Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Can't create a fire fox account. Cant get passed preferences. Makes me wait 15 minutes to try agian. Fire fox is up to date.

  • 2 antwurd
  • 1 hat dit probleem
  • 9 werjeftes
  • Lêste antwurd fan Erik_D

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I am trying to creat an account to sync my fire fox with other divices. When i try to create an account i put in my email password and age. then click "create account." Then i chose my preferences, i have tried multiple diferent boxes checked at this point, and press "save" and it just returns to the email adress and pass word imput. There is no error message and nothing wrong is highlited. if i continue to try a message comes up telling me to wait for 15 minutes. Tried after waiting and same thing. Made sure fire fox is up to date aswell.

I am trying to creat an account to sync my fire fox with other divices. When i try to create an account i put in my email password and age. then click "create account." Then i chose my preferences, i have tried multiple diferent boxes checked at this point, and press "save" and it just returns to the email adress and pass word imput. There is no error message and nothing wrong is highlited. if i continue to try a message comes up telling me to wait for 15 minutes. Tried after waiting and same thing. Made sure fire fox is up to date aswell.

Keazen oplossing

I restarded my computer and it worked. pehaps even though Fire fox said it was up to date it wasnt completely updated and a full restart fixed the problem?

I am not sure why this happened.

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Alle antwurden (2)

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i have tried creating an account from both https://www.mozilla.org/en-US/firefox/accounts/ and about:accounts?action=signup&entrypoint=menupanel

same result.

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Keazen oplossing

I restarded my computer and it worked. pehaps even though Fire fox said it was up to date it wasnt completely updated and a full restart fixed the problem?

I am not sure why this happened.