Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

When I close Firefox it stays put, I have to press F5 to close, if I move the mouse the desktop starts to show through

  • 2 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan Capnbirdeye

Capnbirdeye
Capnbirdeye
more options

When I click to close Firefox (50.1.0) it doesn't close but just stays put, pressing F5 closes it immediately, before clicking F5 the page will start to break up and show parts of the desktop if I move the mouse. It does not do this with I Explorer however, 

I've tried refreshing Firefox  but it still does it, any ideas please
When I click to close Firefox (50.1.0) it doesn't close but just stays put, pressing F5 closes it immediately, before clicking F5 the page will start to break up and show parts of the desktop if I move the mouse. It does not do this with I Explorer however, I've tried refreshing Firefox but it still does it, any ideas please

Keazen oplossing

hello, maybe that's an issue with hardware acceleration - please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

Dit antwurd yn kontekst lêze 👍 1

Alle antwurden (2)

philipp
philipp
  • Moderator
more options

Keazen oplossing

hello, maybe that's an issue with hardware acceleration - please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

Capnbirdeye
Capnbirdeye Fraacheigener
more options

Thank you Philipp,

Your second suggestion fixed it by disabling hardware acceleration! how that problem began in the first place I have no idea but many thanks to you for fixing it ! 

Kind regards
Vic