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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

How can I open my Inbox?

  • 1 antwurd
  • 2 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan user01229325

pnabti
pnabti
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Since yesterday, I can't open my Inbox. I get this page, and nothing in any of the menus gets me to see the Inbox. There may be a problem with my not having the latest version of Thunderbird. I have never been able to download a new version through Thunderbird itself. And I'm afraid to download a new version from the website and lose my old messages.

Since yesterday, I can't open my Inbox. I get this page, and nothing in any of the menus gets me to see the Inbox. There may be a problem with my not having the latest version of Thunderbird. I have never been able to download a new version through Thunderbird itself. And I'm afraid to download a new version from the website and lose my old messages.

Alle antwurden (1)

user01229325
user01229325
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I get this page What page? Post a screen shot so we know what your issue is and what you are seeing.

The Thunderbird program and your data files are separate. Reinstalling Thunderbird does not affect your data. That being said, like all computer operations a backup is a good practice. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data