Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Bookmarks can't be restored, how can I recover them?

  • 4 antwurd
  • 3 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan cor-el

more options

I recently updated Mozilla, and my bookmarks have disappeared. I followed all the directions to restore them, and the restore option even shows that there are 16 bookmarks to be restored, but Mozilla can't restore them for some reason.

I recently updated Mozilla, and my bookmarks have disappeared. I followed all the directions to restore them, and the restore option even shows that there are 16 bookmarks to be restored, but Mozilla can't restore them for some reason.

Alle antwurden (4)

more options
more options

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

See also:

If the Places Maintenance extension can't repair the places.sqlite database then remove all places.sqlite file(s) in the Firefox profile folder to make Firefox rebuild the places.sqlite database from the most recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

more options

The bookmark count of 16 may be a little misleading. In a test profile, I restored a bookmark backup with an indication of 15 bookmarks. It contained:

Bookmarks Toolbar:

  • Most Visited (smart folder)
  • Getting Started (standard bookmark that comes with Firefox)

Bookmarks Menu:

  • Recent Tags (smart folder)
  • There is a separator here
  • Mozilla Firefox folder
    • Help and Tutorials (standard bookmark)
    • Customize Firefox (standard bookmark)
    • Get Involved (standard bookmark)
    • About Us (standard bookmark)

Other Bookmarks:

  • 1 bookmark I created

Adding up every single one of those lines yields 13 things. The root bookmarks folder may be a 14th thing. I don't know what the 15th thing is. But if this is similar to what you got when you restored the file, you probably will need to discover a much larger file somewhere else on your system.

more options

The count includes separators and folders (i.e. is a total item count) and is not about just bookmarks.