Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

After Login the Saved Logins are Not Sync

  • 1 antwurd
  • 1 hat dit probleem
  • 5 werjeftes
  • Lêste antwurd fan user1378671

Dinesh Garg
Dinesh Garg
more options

My Firefox account was in working from 2015, yesterday i was changed my window from windows 7 (32 bit) to windows 10 (64 Bit) when i login in Firefox for sync it can't sync anything only yesterday logins that are saved is sync reset all are not sync.

Please solve this problem

My Firefox account was in working from 2015, yesterday i was changed my window from windows 7 (32 bit) to windows 10 (64 Bit) when i login in Firefox for sync it can't sync anything only yesterday logins that are saved is sync reset all are not sync. Please solve this problem

Alle antwurden (1)

user1378671
user1378671
more options

Were you using Sync with a 2nd device? If so, your data should still be on that device and Sync should be able to get it from there.

But if you used Sync with one solitary device and then installed a new operating system on that device; and then expected to use Sync to "recover" you data and that didn't work your data may be gone. Many users who have attempted to use Sync in that unapproved manner lost their data when they changed their Firefox Account password before their data was re-Sync'd back to that device. The password that was being used when the data was sent to the Sync server is the "key" that is needed to decrypt that data, a different "key" won't work. So when the account password is reset the Sync server clears any data that is sitting there.