Emails print in very small font which is difficult to read. Email recipients receive emails in normal font size. Any suggestions?
Since about 3 weeks ago, when I print emails, the font size is about a size 8, or smaller, which is difficult to read. I hadn't made any adjustments to the settings. Email recipients receive emails in normal font size. Any suggestions? thanks.
Alle antwurden (4)
Do you have any odd or abnormal zoom settings in Thunderbird OR on the printer?
No. I didn't make any setting changes ( that I know of!) before the emails began printing in very small font.
Please share info shown in 'troubleshooting Info' File > Tools > Troubleshooting Info (DO NOT CHECK 'Include account profiles')
Application Basics
Name: Thunderbird Version: 45.5.0 User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:45.0) Gecko/20100101 Thunderbird/45.5.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20161117035322 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts account1: INCOMING: account1, , (imap) imap-mail.outlook.com:993, SSL, passwordCleartext OUTGOING: , smtp-mail.outlook.com:587, alwaysSTARTTLS, passwordCleartext, true
account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3: INCOMING: account3, , (imap) imap.bell.net:993, SSL, passwordCleartext OUTGOING: , smtphm.sympatico.ca:587, alwaysSTARTTLS, passwordCleartext, true
account4: INCOMING: account4, , (imap) imap.bell.net:993, SSL, passwordCleartext OUTGOING: , smtphm.sympatico.ca:587, alwaysSTARTTLS, passwordCleartext, true
Crash Reports
Extensions Lightning, 4.7.5, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false dom.apps.reset-permissions: true extensions.lastAppVersion: 45.5.0 font.internaluseonly.changed: true font.minimum-size.x-western: 12 font.name.monospace.el: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Times New Roman font.name.serif.el: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 gfx.crash-guard.glcontext.appVersion: 45.5.0 gfx.crash-guard.glcontext.deviceID: 0x964a gfx.crash-guard.glcontext.driverVersion: 15.201.1151.0 gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true gfx.crash-guard.status.glcontext: 2 mail.openMessageBehavior.version: 1 mailnews.database.global.datastore.id: 60892eff-06eb-4e7f-92af-05a7e764b90 mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1498080004 places.history.expiration.transient_current_max_pages: 93608 plugin.importedState: true plugin.state.npctrl: 2 plugin.state.nppdf: 2 plugin.state.npspwrap: 2 print.printer_Brother_MFC-L2700DW_series.print_bgcolor: false print.printer_Brother_MFC-L2700DW_series.print_bgimages: false print.printer_Brother_MFC-L2700DW_series.print_duplex: -437918235 print.printer_Brother_MFC-L2700DW_series.print_edge_bottom: 0 print.printer_Brother_MFC-L2700DW_series.print_edge_left: 0 print.printer_Brother_MFC-L2700DW_series.print_edge_right: 0 print.printer_Brother_MFC-L2700DW_series.print_edge_top: 0 print.printer_Brother_MFC-L2700DW_series.print_evenpages: true print.printer_Brother_MFC-L2700DW_series.print_footercenter: print.printer_Brother_MFC-L2700DW_series.print_footerleft: &PT print.printer_Brother_MFC-L2700DW_series.print_footerright: &D print.printer_Brother_MFC-L2700DW_series.print_headercenter: print.printer_Brother_MFC-L2700DW_series.print_headerleft: &T print.printer_Brother_MFC-L2700DW_series.print_headerright: &U print.printer_Brother_MFC-L2700DW_series.print_in_color: true print.printer_Brother_MFC-L2700DW_series.print_margin_bottom: 0.5 print.printer_Brother_MFC-L2700DW_series.print_margin_left: 0.5 print.printer_Brother_MFC-L2700DW_series.print_margin_right: 0.5 print.printer_Brother_MFC-L2700DW_series.print_margin_top: 0.5 print.printer_Brother_MFC-L2700DW_series.print_oddpages: true print.printer_Brother_MFC-L2700DW_series.print_orientation: 0 print.printer_Brother_MFC-L2700DW_series.print_page_delay: 50 print.printer_Brother_MFC-L2700DW_series.print_paper_data: 1 print.printer_Brother_MFC-L2700DW_series.print_paper_height: 11.00 print.printer_Brother_MFC-L2700DW_series.print_paper_name: print.printer_Brother_MFC-L2700DW_series.print_paper_size_type: 0 print.printer_Brother_MFC-L2700DW_series.print_paper_size_unit: 0 print.printer_Brother_MFC-L2700DW_series.print_paper_width: 8.50 print.printer_Brother_MFC-L2700DW_series.print_resolution: -437918235 print.printer_Brother_MFC-L2700DW_series.print_reversed: false print.printer_Brother_MFC-L2700DW_series.print_scaling: 0.50 print.printer_Brother_MFC-L2700DW_series.print_shrink_to_fit: false print.printer_Brother_MFC-L2700DW_series.print_to_file: false print.printer_Brother_MFC-L2700DW_series.print_unwriteable_margin_bottom: 0 print.printer_Brother_MFC-L2700DW_series.print_unwriteable_margin_left: 0 print.printer_Brother_MFC-L2700DW_series.print_unwriteable_margin_right: 0 print.printer_Brother_MFC-L2700DW_series.print_unwriteable_margin_top: 0
Graphics
Adapter Description: AMD Radeon HD 6530D Vendor ID: 0x1002 Device ID: 0x964a Adapter RAM: 512 Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Driver Version: 15.201.1151.0 Driver Date: 8-21-2015 Direct2D Enabled: false DirectWrite Enabled: false (10.0.14393.1358) ClearType Parameters: ClearType parameters not found WebGL Renderer: Google Inc. -- ANGLE (AMD Radeon HD 6530D Direct3D11 vs_5_0 ps_5_0) -- OpenGL ES 2.0 (ANGLE 2.1.0.316930d51ea9) GPU Accelerated Windows: 0
AzureCanvasBackend: skia AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: cairo AzureContentBackend: cairo
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version Version in use
NSPR 4.12 4.12
NSS 3.21.3 Basic ECC 3.21.3 Basic ECC
NSS Util 3.21.3 3.21.3
NSS SSL 3.21.3 Basic ECC 3.21.3 Basic ECC
NSS S/MIME 3.21.3 Basic ECC 3.21.3 Basic ECC