Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Thunderbird 52.2.1 - no longer logs in to my SMTP server, after clearing passwords it does NOT prompt for a password

  • 4 antwurd
  • 2 hawwe dit probleem
  • 25 werjeftes
  • Lêste antwurd fan alxdickson

more options

I can no longer send any emails, it just comes up with timed out contacting smtp server. I tried clearing the saved password, but on sending an email it never prompts to enter the password.

This all seems to have happened since the update to 52.2.1 on 27 June, I definitely could send an email on 23 June.

I can no longer send any emails, it just comes up with timed out contacting smtp server. I tried clearing the saved password, but on sending an email it never prompts to enter the password. This all seems to have happened since the update to 52.2.1 on 27 June, I definitely could send an email on 23 June.
Keppele skermôfbyldingen

Bewurke troch alxdickson op

Alle antwurden (4)

more options

If it worked before the update, it's very likely you have a firewall or security program that needs to be reset to allow TB to send mail.

more options

I've tried disabling the firewall and still cannot send emails.

I can receive emails (from a different POP3 server) but cannot send emails.

Bewurke troch alxdickson op

more options

To rule out all 3rd-party programs, start in Windows safe mode with networking (Shift+Restart).

more options

I think the reason for the failure is that the smtp server I was using has been shutdown (it was orangehome.co.uk), as I was only using it for outgoing email I didn't receive any notice that it was being decommissioned :(

Thanks for your help anyway